Privacy Policy

Privacy Policy

Last updated: 25/04/2026

Black Red Cosmetics Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website.

1. Who we are

Black Red Cosmetics Ltd
11 Trafford Road, Reading, RG1 8JP
Email: info@blackredcosmetics.co.uk

2. What data we collect

When you place an order or contact us, we may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number (if provided)
  • Order details
  • Payment information (processed securely via third-party providers)

We do not create customer accounts.

3. How we use your data

We use your data only to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Comply with legal obligations (e.g. accounting)

We do not send marketing emails.

4. Payments

Payments are processed securely by third-party providers (e.g. card payments, digital wallets, and buy-now-pay-later services). We do not store your full payment details.

5. Sharing your data

We only share your data where necessary:

  • Delivery companies (Royal Mail, Evri, Yodel, UPS, DPD) to ship your order
  • Payment providers to process transactions
  • Service providers (e.g. website hosting, analytics tools)

All partners are required to handle your data securely.

6. Cookies

We use cookies to:

  • Enable essential website functions (e.g. shopping cart, checkout)
  • Analyse website traffic (Google Analytics)

You can manage your cookie preferences through our cookie banner.

7. Data retention

We keep your data only as long as necessary:

  • Order data: typically up to 6 years (for legal and tax purposes)
  • Customer enquiries: as needed to resolve your request

8. Your rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict processing

To exercise your rights, contact us at: info@blackredcosmetics.co.uk. We may need to verify your identity before processing your request.

9. Data security

We take appropriate technical and organisational measures to protect your data.

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